The first two airlines who are live with this new option are Finnair and Singapore Airlines. The remaining NDC airlines will follow shortly.
From our talks with hundreds of agencies in the Nordic and Baltic region, we know, this has been the number 1 concern and “show stopper” for not to get started with NDC bookings.
There are 3 major new features in this upgrade making Symphony Hub the complete NDC booking tool for Nordic and Baltic agencies. No other system will offer the same number of NDC airlines, service functions and high level of usability. Within 30 minutes you are trained to use the system and can sell more tickets and services to your customers.
The major upgrades are:
• Change of Booking for enabled NDC airlines (for the time being Finnair (AY) and Singapore Airlines (SQ))
• Cancel / Void / Refund for all the eligible NDC airlines
• Adding of Ancillary Services over existing bookings for all the eligible NDC airlines